Improving Internet Reference Services to Distance Learners

Improving Internet Reference Services to Distance Learners

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In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have seen librarians become actively involved in online course management and delivery systems, particularly Blackboard, Desire2Learn, and WebCT, or by a€œembeddinga€ themselves into the online course structure to better learn where students need assistance. This invaluable resource also examines how librarians use Internet resources to support professional and continuing education and to establish university-wide information and referral services to provide quality service to distance learners. Improving Internet Reference Services to Distance Learners encourages librarians to think more broadly about working with a€œoutsidea€ individuals when designing and providing reference and other services to nontraditional users. The book examines why ita€™s best to consider user needs, funding, staff management, and collaboration development when planning Internet reference services, how to develop and implement a required, credit-bearing online information literacy course, and how to apply effective marketing techniques from the business world to increase awareness of reference support services available to distance learners. It also offers a look at the Walden University Library at Indiana University-Bloomington, which a€œhousesa€ no print collectiona€”only online databasesa€”and includes case studies that document the design and development of Internet reference services for the University of Illinoisa€™ Fire Service Institute, and the efforts to provide support for doctor of pharmacy students at the University of Wisconsin-Madison in their final year of study. Improving Internet Reference Services to Distance Learners provides practical information on: monitoring online discussion threads devoted to library research Web-based interactive tutorials integrating library services in support of coursework integrating library services into online courses offering, promoting, and providing instruction to public users, as well as local and distance students developing a web site that centralizes information about library services and resources the potential of the academic library to be the central provider of information and referral services for an entire university Improving Internet Reference Services to Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.... the distance education field, has a list of subject-specific tutorials on its Distance and Instructional Library Services (DILS) ... The Rochester Institute of Technology has a a€œScavenger Hunt for Online Learnersa€ which functions as an interactiveanbsp;...


Title:Improving Internet Reference Services to Distance Learners
Author: Rita Pellen, William Miller
Publisher:Routledge - 2014-06-03
ISBN-13:

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